Help finds you before the panic does.
imergencyApp, built by Nusuria Technologies, is Kenya's real-time GPS and AI-enabled platform connecting people and organizations to trusted service providers the moment something goes wrong — day or night.
About Nusuria Technologies
Nusuria Technologies built imergencyApp, Kenya’s real-time GPS & AI-enabled platform connecting people & organizations to emergency & safety response, roadside assistance, mobility support, insurance, and on-demand delivery services.
Leadership
5 executives
Jackson is an entrepreneur, business strategist, and financial services professional with over 10 years of combined experience in entrepreneurship, finance, customer service, business development, and business strategy. He brings extensive experience in MSME development, financial inclusion, operations, and innovation. As Chief Vision Officer, he provides strategic leadership and drives Nusuria Technologies' vision of building innovative digital solutions that improve access to trusted services.
Mercy is a finance and accounting professional with over 7 years of experience in financial management, accounting, budgeting, and financial reporting. She provides financial leadership and oversight at Nusuria Technologies, supporting sound financial management, accountability, sustainability, and strategic growth.
James is a technology professional with over 5 years of experience in software development, systems deployment, and digital solutions. He leads Nusuria Technologies' technical strategy and oversees the development, deployment, scalability, and continuous improvement of the company's technology platforms and products.
Jonathan is an experienced commercial and insurance professional with over 10 years of experience in bancassurance, insurance services, customer experience, sales, and marketing. He drives Nusuria Technologies' commercial strategy, partnerships, market growth, and the development of innovative digital insurance and customer-focused solutions.
Stephenson is a business and operations professional with over 10 years of experience in business management, distribution, retail, and operational leadership. He oversees operational strategy and execution, supporting the development of efficient systems, service delivery structures, and scalable business operations across Nusuria Technologies.
Eight ways we show up when it matters
One app, one call centre, a network of trusted providers standing by for whatever the road throws at you.
Vehicle
4 servicesRoadside assistance
Broken down on the highway or stuck on a backstreet — a provider gets your exact location and comes to you.
Jump-start & flat tyre change
A dead battery or a flat shouldn't cost you the rest of your day. We get you moving again on the spot.
Fuel, gas & cargo delivery
Running on empty or need something moved? Fuel, gas and cargo delivered straight to wherever you are.
EV charging & support
Running low on charge? We help electric vehicle drivers locate nearby charging points and get roadside support built for EVs.
Driver earnings
1 serviceReturn-trip cargo matching
Lorry and pick-up drivers get matched with verified cargo along their route home, so no return trip has to run empty.
Safety
1 serviceEmergency & safety services
Ambulances and safety responders, dispatched the moment you call — with your location shared automatically.
Insurance
1 serviceDigital insurance
Insurance for you and your assets — get insured, track your cover, and make claims entirely from your phone, no paperwork required.
Accessibility
1 serviceMobility support
Accessibility-focused assistance connecting people with different mobility needs to the repairs, accessories, and support they need.
From tap to help, in three moves
Open the app or call the centre
Tell us where you are and what's happened. It takes seconds, even mid-panic.
We dispatch a trusted provider
Matched to your location and the exact kind of help you need, in real time.
Help arrives, and you track it
Watch your provider's progress live, right up until the job is done.
Built for when it matters
A registered, accountable service — not a stranger's number saved in a panic.
The call centre and provider network don't close — day, night, weekends, holidays.
Nusuria Technologies is registered with Kenya's Office of the Data Protection Commissioner.
- Registration ID
- 610-6660-030D
- Serial No.
- 23873
Every dispatch goes to a vetted provider in our network, tracked from acceptance to arrival.
Get imergencyApp on your phone
Set it up once, before you need it. When something goes wrong, you'll be glad it's already there.
imergency-customer
- Your name
- Safaricom phone number
- Email address
imergency-provider
- Your name
- Safaricom phone number
- Email address
- Location
- Passport-size photo
- Valid Driver's Licence / Business Licence / Business Permit / Professional Permit, as applicable
- National ID — both sides
- Certificate of Good Conduct, or a screenshot of your digital taxi/cab profile where applicable
- Valid Motor Vehicle Insurance certificate (Cargo transporters only)
- A small onboarding fee
Free to download · iOS 14 and later · Android 8 and later